Privacy policy

Last updated: 04/06/2026. This policy describes how Eco-Tech Ceram collects, uses and protects your personal data in accordance with the GDPR and French legislation.

1. Preamble

Eco-Tech Ceram is committed to protecting the privacy of users of its website ecotechceram.com. This privacy policy aims to inform users about how their personal data is collected and processed.

It is established in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data (GDPR) and Law No. 78-17 of January 6, 1978 on information technology, data files and civil liberties.

2. Data controller

The data controller for personal data is:

ECO-TECH CERAM, SAS with share capital of €566,548
SIREN: 801 331 000 — RCS Perpignan
Represented by Antoine Meffre, President
Email: contact@ecotechceram.com
Phone: 04 48 07 04 89

3. Data collected

Directly collected data

When you use our forms or contact us, we may collect:

Last name and first name
Position and company
Industry sector
Professional email address
Phone number
Energy consumption estimates
Nature of the industrial process
Messages sent via contact forms

Automatically collected data

During your navigation on the website, we may automatically collect:

IP address
Browser type and version
Pages visited and browsing path
Visit timestamps
Reference sources

4. Purposes and legal bases

Your data is processed for the following purposes:

Purpose	Legal basis (GDPR)
Responding to contact and information requests	Performance of pre-contractual measures (Art. 6.1.b)
Manage business relationships	Legitimate interest (Art. 6.1.f)
Send commercial communications	Consent (Art. 6.1.a)
Ensure website security	Legitimate interest (Art. 6.1.f)
Audience measurement and statistics	Consent (Art. 6.1.a)
Compliance with legal and regulatory obligations	Legal obligation (Art. 6.1.c)

5. Data recipients

The collected data is intended for:

Internal teams of Eco-Tech Ceram: sales, technical and management departments.
Technical subcontractors: Odoo S.A. (SH hosting platform), maintenance and statistical analysis providers.

Your data is never sold, rented or transferred to third parties for commercial purposes.

6. Hosting and data transfers

The website is hosted on the Odoo SH platform (Odoo S.A., Belgium).

In the event of data transfers outside the European Union, Eco-Tech Ceram ensures that appropriate safeguards are in place, in particular through standard contractual clauses approved by the European Commission (Articles 44 et seq. of the GDPR).

7. Retention periods

Personal data is retained for the following periods:

Prospects: 3 years from last contact.
Clients: duration of the contract, then retention under legal requirements (up to 10 years for accounting documents).
Cookies: 13 months maximum.

8. Data security

Eco-Tech Ceram implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data, including:

Encryption of exchanges via the HTTPS protocol
Data access controls
Professional and secure hosting infrastructure

9. Cookies

The website uses two categories of cookies:

Strictly necessary cookies: essential for the operation of the site (session, preferences). They do not require your consent.
Analytics cookies: used to analyze traffic and improve the site. Their use is subject to your prior consent.

The cookie lifespan is 13 months maximum. You can change your preferences or refuse cookies at any time via your browser settings.

10. Your rights

In accordance with the GDPR and the French Data Protection Act, you have the following rights over your personal data:

Right of access: obtain confirmation that your data is being processed and receive a copy.
Right to rectification: correct inaccurate or incomplete data.
Right to erasure: request the deletion of your data.
Right to restriction: restrict the processing of your data.
Right to object: object to the processing of your data.
Right to data portability: receive your data in a structured and readable format.
Right to withdraw consent: withdraw your consent at any time.
Post-mortem directives: define directives regarding the retention and communication of your data after your death.

To exercise your rights, contact us at: contact@ecotechceram.com. We commit to responding within one month of receiving your request.

If you believe that the processing of your data does not comply with applicable regulations, you may file a complaint with the CNIL (French Data Protection Authority).

11. Policy amendments

Eco-Tech Ceram reserves the right to modify this privacy policy at any time. Changes take effect upon publication on the website. We encourage you to check this page regularly.